Question 1

What types of ocean freight services do you offer?

Accepted Answer

We offer Full Container Load (FCL), Less than Container Load (LCL), Break Bulk, Bulk Cargo, Ro-Ro (Roll-on/Roll-off), Project Cargo, and Heavy Lift services to and from Southern Africa.

Question 2

Which ports do you operate from in Southern Africa?

Accepted Answer

We operate from all major Southern African ports including Durban, Cape Town, Port Elizabeth, Ngqura, Richards Bay, Maputo, Beira, Walvis Bay, and Dar es Salaam, providing comprehensive coverage across the region.

Question 3

Do you handle imports and exports?

Accepted Answer

Yes, we manage both import and export ocean freight, handling all aspects from origin pickup to final delivery, including documentation, customs coordination, and inland transport.

Question 4

What is the difference between FCL and LCL?

Accepted Answer

FCL (Full Container Load) provides a dedicated container for your cargo, ideal for larger shipments. LCL (Less than Container Load) consolidates smaller shipments from multiple shippers into shared containers, offering cost savings for smaller volumes.

Question 5

Can you ship to landlocked countries in Africa?

Accepted Answer

Yes, we specialise in multimodal logistics to landlocked countries including Zimbabwe, Zambia, Botswana, Malawi, and DRC. We coordinate sea freight with road or rail transport for seamless door-to-door delivery.

Question 6

How long does ocean freight take?

Accepted Answer

Transit times vary by route. Typical ranges are: Asia to South Africa (18-25 days), Europe to South Africa (14-21 days), Americas to South Africa (20-30 days). We provide specific transit times with each quote.

Question 7

Do you offer door-to-door ocean freight services?

Accepted Answer

Yes, we provide complete door-to-door services including origin pickup, export documentation, ocean freight, customs clearance, and final delivery to your specified destination.

Question 8

Can you handle oversized or heavy cargo?

Accepted Answer

Yes, we specialise in break bulk, project cargo, and heavy lift shipments. Our team manages vessel chartering, specialised handling equipment, permits, and logistics for oversized and heavy cargo.

Question 9

Do you provide cargo tracking?

Accepted Answer

Yes, we provide real-time cargo tracking with updates at key milestones including vessel departure, arrival, customs clearance, and delivery. You'll have full visibility throughout the shipping process.

Question 10

What documents are required for ocean freight?

Accepted Answer

Typical documents include Bill of Lading, Commercial Invoice, Packing List, Certificate of Origin, and Import/Export permits where applicable. Our team guides you through documentation requirements for each shipment.

Question 11

Can you ship vehicles via ocean freight?

Accepted Answer

Yes, we offer Ro-Ro (Roll-on/Roll-off) shipping for vehicles, trucks, and wheeled equipment, as well as containerized vehicle shipping for added security on major automotive trade routes.

Question 12

Do you handle bulk commodities?

Accepted Answer

Yes, we manage bulk cargo shipments including minerals, grains, fertilizers, and raw materials through vessel chartering, port handling, and integrated logistics solutions.

Question 13

Is cargo insurance available?

Accepted Answer

Yes, we offer comprehensive marine cargo insurance through Land and Sea Risk, covering loss, damage, and other risks during ocean transit. Insurance can be arranged for any shipment value.

Question 14

Can you consolidate shipments from multiple suppliers?

Accepted Answer

Yes, we offer consolidation services where we collect cargo from multiple suppliers, consolidate at origin, and ship together to reduce costs and simplify logistics management.

Question 15

Do you provide port handling and stevedoring?

Accepted Answer

Yes, we coordinate professional port handling and stevedoring services at major Southern African ports, ensuring efficient loading, discharge, and cargo handling for all vessel types.

Question 16

What commodities do you commonly ship?

Accepted Answer

We commonly ship mining and minerals (chrome, manganese, copper), agricultural products, vehicles and machinery, retail goods, industrial equipment, and relief/humanitarian cargo.

Question 17

Can you arrange inland transport to and from ports?

Accepted Answer

Yes, we coordinate seamless inland pre-carriage and on-carriage transport via road and rail, connecting ports with inland destinations throughout Southern Africa and beyond.

Question 18

Do you work with freight forwarders and agents?

Accepted Answer

Yes, we work with freight forwarders, customs brokers, traders, and agents. We focus on providing reliable ocean logistics without competing in customs brokerage services.

Question 19

How is ocean freight pricing calculated?

Accepted Answer

Pricing is based on cargo type, volume/weight, origin/destination, service level, and current market rates. We provide transparent, all-inclusive quotes covering freight, handling, and applicable surcharges.

Question 20

How do I request an ocean freight quote?

Accepted Answer

Contact us with your cargo details including origin, destination, cargo type, weight, dimensions, and preferred shipping dates. Our team will provide a competitive quote tailored to your requirements.

Overview

Ocean Freight Services

Full Container Load (FCL)

Less than Container Load (LCL)

Break Bulk

Bulk Cargo Shipping

Ro-Ro Shipping

Project Cargo & Heavy Lift Logistics

Inland Pre-Carriage & On-Carriage Transport

Port Handling & Stevedoring

Why Choose Us

Common Cargo Types

Serving All Landlocked Countries In Southern Africa

Frequently Asked Questions

Get An Ocean Freight Quote Today