Question 1

What is Full Container Load (FCL) shipping?

Accepted Answer

FCL means one shipper books an entire container for their goods, providing exclusive use and better control.

Question 2

How does FCL differ from LCL (Less than Container Load)?

Accepted Answer

FCL gives you exclusive use of a container, while LCL consolidates multiple shippers' cargo into one container. FCL is ideal for larger shipments.

Question 3

What are the available container types and sizes?

Accepted Answer

We offer 20ft, 40ft, and 40ft High Cube containers, plus specialised units like reefers, flat-racks, and open-tops.

Question 4

Is my cargo safe during FCL shipping?

Accepted Answer

Yes, your container is sealed at origin and remains sealed until delivery, minimizing handling and risk of damage or theft.

Question 5

Can I book FCL shipments for inland African destinations?

Accepted Answer

Yes, we provide FCL services to landlocked countries including Botswana, Zimbabwe, Zambia, Malawi, and DRC via road and rail connections.

Question 6

How do I request an FCL quotation?

Accepted Answer

Contact us with your cargo details (commodity, weight, dimensions), origin, destination, and preferred timeline. We'll provide a competitive quote.

Question 7

Do you handle packing and container loading?

Accepted Answer

Yes, we offer packing, palletization, and container stuffing services at our facilities or at your premises.

Question 8

What documents are required for FCL shipping?

Accepted Answer

Typically: Commercial Invoice, Packing List, Bill of Lading, Certificate of Origin, and any product-specific permits or certificates.

Question 9

Can I track my container in real-time?

Accepted Answer

Yes, we provide real-time tracking and regular status updates throughout your shipment's journey.

Question 10

Do you work with clearing agents or offer clearing directly?

Accepted Answer

We coordinate with clearing agents and can manage the full customs clearance process on your behalf.

Question 11

Can I consolidate multiple cargo pickups into one FCL container?

Accepted Answer

Yes, we can collect from multiple locations and consolidate into a single FCL shipment.

Question 12

Do you offer Trade Finance for FCL shipments?

Accepted Answer

Yes, trade finance options are available through our partners for qualifying shipments.

Question 13

Can you manage both exports and imports?

Accepted Answer

Yes, we handle both import and export FCL shipments across all major global trade lanes.

Question 14

Do you offer warehousing near ports?

Accepted Answer

Yes, we have access to warehousing facilities near major ports for pre-shipment staging or post-arrival storage.

Question 15

What Incoterms are supported?

Accepted Answer

We support all Incoterms including EXW, FOB, CIF, DAP, DDP, and can advise on the best option for your shipment.

Question 16

Can I ship sensitive or temperature-controlled cargo via FCL?

Accepted Answer

Yes, we offer reefer containers for temperature-sensitive cargo including perishables, pharmaceuticals, and chemicals.

Question 17

What are your cut-off times for major ports?

Accepted Answer

Cut-off times vary by port and shipping line. We'll advise on specific deadlines when booking your shipment.

Question 18

How do I get started with your FCL service?

Accepted Answer

Contact our team with your shipping requirements. We'll assess your needs and provide a tailored FCL solution.

Question 19

Can you assist with cross-border compliance?

Accepted Answer

Yes, we handle all cross-border documentation, permits, and regulatory compliance for seamless international movement.

Overview

FCL-Ready Inland Countries In Southern Africa