Question 1

What is port handling and why is it important?

Accepted Answer

Port handling refers to the loading and unloading of cargo at port terminals. Efficient handling reduces delays, damage, and cargo damage.

Question 2

Do you handle both import and export cargo?

Accepted Answer

Yes, we manage port handling for both import and export shipments across all cargo types.

Question 3

Which ports do you operate from in Southern Africa?

Accepted Answer

We operate at Durban, Richards Bay, Cape Town, Port Elizabeth, Saldanha Bay, Maputo, Beira, Walvis Bay, Dar es Salaam, and Mombasa.

Question 4

What types of cargo do you handle?

Accepted Answer

FCL containers, LCL, break bulk, project cargo, Ro-Ro, bulk commodities, and out-of-gauge shipments.

Question 5

Do you work with shipping lines directly?

Accepted Answer

Yes, we coordinate directly with shipping lines, terminals, and port authorities.

Question 6

Can you help speed up cargo release at ports?

Accepted Answer

Yes, our proactive coordination and pre-clearance support helps minimize port dwell times.

Question 7

Do you provide lifting equipment or cranes?

Accepted Answer

Yes, we coordinate crane hire, forklifts, and specialised lifting equipment for port operations.

Question 8

How is stevedoring priced?

Accepted Answer

Pricing depends on cargo type, volume, equipment required, and port location. We provide detailed quotes.

Question 9

Can you help with damaged cargo inspections?

Accepted Answer

Yes, we arrange cargo surveys and inspections for damaged or suspect shipments.

Question 10

Do you offer storage at the port?

Accepted Answer

Yes, we arrange short-term port storage and staging areas for cargo awaiting delivery.

Question 11

How do I know if I need stevedoring services?

Accepted Answer

Stevedoring is required for break bulk, project cargo, and non-containerized shipments that need specialised loading/unloading.

Question 12

Can you handle bulk minerals?

Accepted Answer

Yes, we handle bulk mineral cargoes at ports with appropriate facilities.

Question 13

Do you offer container unpacking or stripping?

Accepted Answer

Yes, we provide container stuffing, stripping, and repacking services at port facilities.

Question 14

Do you have your own teams at port?

Accepted Answer

We work with vetted stevedoring partners and have representation at all major ports.

Question 15

Can you coordinate inland transport immediately after discharge?

Accepted Answer

Yes, we seamlessly connect port handling with inland pre-carriage and on-carriage services.

Question 16

Is cargo insured during port handling?

Accepted Answer

Cargo insurance is available through Land and Sea Risk for port operations and transit.

Question 17

Can you manage abnormal or oversized lifts?

Accepted Answer

Yes, we specialise in heavy-lift and abnormal cargo handling with appropriate equipment.

Question 18

Do you provide photographic reports of handling?

Accepted Answer

Yes, we can provide photographic documentation of loading, stowage, and discharge.

Question 19

Can you support aid and relief shipments?

Accepted Answer

Yes, we have experience handling humanitarian cargo with priority and care.

Question 20

How do I book port handling with Land and Sea Shipping?

Accepted Answer

Contact us with your vessel details, cargo information, and port requirements. We'll coordinate the full operation.

Overview

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