Question 1

What's the fastest delivery option you offer?

Accepted Answer

Same-day collection and delivery within major cities, and express overnight for cross-provincial or regional trips.

Question 2

Can you handle chilled or refrigerated items?

Accepted Answer

Yes, we have refrigerated vans and small trucks for temperature-sensitive express deliveries.

Question 3

Do you offer delivery tracking?

Accepted Answer

Yes, all vehicles are GPS-tracked and we provide real-time updates via phone, email, or WhatsApp.

Question 4

Can you deliver to rural or remote sites?

Accepted Answer

Yes, we deliver to rural and remote locations across South Africa and neighboring countries.

Question 5

What vehicle is best for urgent city delivery?

Accepted Answer

For small, urgent parcels within cities, our LDVs, panel vans, or motorbikes are ideal.

Question 6

How is pricing calculated?

Accepted Answer

Pricing depends on distance, urgency, vehicle type, and any special requirements. We provide quotes quickly.

Question 7

Do you offer multi-drop or bulk distribution?

Accepted Answer

Yes, we handle multi-drop routes and bulk distribution for retail, FMCG, and e-commerce clients.

Question 8

Can I book recurring deliveries with one agreement?

Accepted Answer

Yes, we offer contract arrangements for regular scheduled deliveries with preferential rates.

Question 9

Are drivers trained to handle sensitive cargo?

Accepted Answer

Yes, our drivers are vetted and trained to handle pharmaceuticals, documents, and high-value goods.

Question 10

Do you deliver after hours or on weekends?

Accepted Answer

Yes, we offer after-hours and weekend delivery options for urgent shipments.

Question 11

Do you assist with documentation for cross-border deliveries?

Accepted Answer

Yes, we handle all customs and border documentation for cross-border express shipments.

Question 12

Do you offer packaging services for fragile cargo?

Accepted Answer

Yes, we can arrange appropriate packaging for fragile or sensitive items.

Question 13

Do you offer POD (Proof of Delivery)?

Accepted Answer

Yes, we provide electronic or signed proof of delivery for all shipments.

Question 14

Can you support national distribution campaigns?

Accepted Answer

Yes, we coordinate national distribution for product launches, promotional campaigns, and retail rollouts.

Question 15

Is there a minimum shipment size?

Accepted Answer

No strict minimum. We handle everything from single documents to multiple pallets.

Question 16

What cities do you cover daily in South Africa?

Accepted Answer

We cover all major cities daily including Johannesburg, Cape Town, Durban, PE, Bloemfontein, and East London.

Question 17

What if my cargo is time-sensitive?

Accepted Answer

We prioritize time-sensitive cargo with dedicated vehicles and direct routing.

Question 18

Do you offer onboard courier or hand-carry options?

Accepted Answer

Yes, for ultra-urgent small items, we can arrange onboard courier services.

Question 19

Is express delivery available from the airport or customs?

Accepted Answer

Yes, we coordinate express collection from airports, customs, and freight terminals.

Question 20

Why choose Land and Sea for express deliveries?

Accepted Answer

We offer speed, reliability, nationwide coverage, and flexible solutions for all your express delivery needs.

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